MyChar Discord Bot
A product community that runs itself
The community bot for the MyChar server: support tickets, giveaways, self-chosen roles, suggestions, welcome messages and rewards for supporters.
- Client
- Own product
- Year
- 2026
- Services
- Discord Bots
- Status
- Live
Result
The MyChar community welcomes new members, collects product ideas and handles support without manual moderation.
The challenge
A product community on Discord needs structure before it grows, not after. New members need a proper welcome, questions need a tidy place to land instead of scattered private messages, and engagement needs a reason to happen. None of that runs itself.
What we built
A community bot made of separate modules, so each part can be switched on or off per community:
- Support tickets with a full history
- Giveaways for community moments and launches
- Self-chosen roles, so members pick their own interests and notifications
- Rules and welcome messages that greet every new member the same way
- A suggestions channel, so ideas from the community land in one organised place
- Rewards for members who boost the server
The result
The MyChar server welcomes new members, collects product feedback and handles support without manual moderation. The suggestions double as product research: ideas from the community feed straight into what gets built next for MyChar.
- Our role
- SolwareX: design, build, launch, hosting and maintenance
- Built with
- discord.js Node.js MongoDB
Zap Hosting
Next case
Postrooster
AI content and automated publishing to 13 social networks
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