Terms of service

These terms apply to custom work delivered by SolwareX (KVK 93940254, VAT NL005053176B36), the sole proprietorship of Mees, based in Noord-Brabant, the Netherlands. They are written in plain language on purpose. Products sold through my own stores (such as RX Scripts and One Studios) carry their own license terms and are not covered here.

1. Quotes and scope

Every project starts with a free intake. After it you receive a written proposal with the scope, deliverables and a fixed price. The proposal is free of obligations and valid for 30 days. Work outside the agreed scope is quoted separately before it happens; nothing gets billed that was not agreed first.

2. Payment

Fixed-scope projects are paid in full before the work starts. For ongoing or open-ended work an hourly rate can be agreed instead, invoiced periodically. Invoices are issued from the Netherlands in euros; reverse-charge VAT applies for eligible EU business clients.

3. Delivery and acceptance

Delivery happens as described in the proposal: deployed to your environment, with source code and documentation included. You get a reasonable period after delivery to test and report anything that does not match the agreed scope, and I fix that as part of the project.

4. Warranty and maintenance

Bugs in delivered work are fixed at no charge. That is not limited to a warranty window; if something I built does not do what was agreed, I repair it. Maintenance beyond bug fixing, such as dependency updates, platform changes or new features, is optional and priced together when you need it.

5. Ownership

After full payment, the custom work is yours: code, documentation and the right to change, extend or hand it to another developer. Open-source components keep their own licenses. Generic tooling and libraries I bring to every project remain mine to reuse.

6. Third-party services

Projects often depend on services under your own account, such as hosting, Stripe, Supabase or Tebex. Those accounts, their costs and their terms are yours. I configure them as part of the work but I am not a party to your agreements with those providers.

7. Confidentiality

Anything you share about your business for a project stays between us. The same discretion I apply to NDA work applies by default. I may name you or the project as a reference only with your permission.

8. Liability

I work carefully, but software is never free of risk. My liability for any damage connected to a project is limited to the amount you paid for that project. I am not liable for indirect damage such as lost profit or lost data, or for changes made to the work by others after delivery.

9. Ending a project

If a project has to stop before delivery, work completed up to that point is settled against what was paid, and everything produced so far is handed over.

10. Applicable law

Dutch law applies. If we ever disagree, we talk first; only if that truly fails does the Dutch court have jurisdiction.

Questions about these terms? Get in touch.